1.Use the recipient fields correctly

 I think it is very important. If you want to sending an email to one person, place their email address in the “to” field. If you want to send the same email to others, add these addresses in the “CC:” field. Note that all the recipients will be able to see all the other recipients’ email addresses; if this is undesirable (for example, if you’re sending an email to people who don’t know each other), protect their privacy by entering each address in the “BCC:” field. This sends everyone a “blind carbon copy.” Note that for company email, use of "BCC:" may be considered impolite; addressees in the "to" field are expected to take action, and those on "CC:" are for keeping colleagues or bosses informed.

How to improve your E-mail message

I think it is very important to improve E-mail message. Just about everyone knows how to write a letter, and we generally take great care to make sure that snail mail letters are well written. Emails, however, have a tendency to be another matter entirely. Opening up your in-box can be like opening Pandora’s Box of inadequate grammar, poor spelling, and bad taste. Consider what impressions your emails make on others. It's always the right time to set your emails apart from the pack. Follow these steps and improve your email etiquette.

Bad E-mail Response, good E-mail Response

It is amazing to find that in this day and age, some companies have still not realized how important their email communications are. Many companies send email replies late or not at all, or send replies that do not actually answer the questions you asked. If your company is able to deal professionally with email, this will provide your company with that all important competitive edge. Moreover by educating employees as to what can and cannot be said in an email, you can project your company from awkward liability issues. By requiring employees to use appropriate, businesslike language in all electronic communications, employers can limit their liability risks and improve the overall effectiveness of the organization’s e-mail and Internet copy in the process. Much business correspondence reacts or responds to previous messages. When responding to an email be sure to follow the 3-*-3 writing process. Analyze your purpose and audience, collect whatever information necessary, and organize your thought. Make a brief outline of the points you plan to cover.

E-mail subject
This video shows how to write e-mail subject.It's very interesting. Have a look

2. E-mail Subject
    One of the most important rules of good E-mail netiquette is to always enter a meaningful subject line for your email. In a typical long list of emails in an inbox, the subject line is the most prominent field, and so a meaningful subject is the most useful pieces of information you can include with your email to make it convey. Some of the examples of good and bad subjects:

Bad Subject Example	Good Subject Example
Database	Northwind - Future - Meeting to get your software solution rolling, next Monday 2pm
Dinner	Dinner Tonight, 6.30pm at The Oaks
??	BUG! SSW SQL Auditor
User Group	SSW - User Group - This month needs a speaker - Call Tom Howe pronto!
Feedback	SSW - SQL Deploy - The user interface feedback I promised you yesterday
Broker Form	Northwind - CPF - Fix combo box on Broker Form

Important Points How to write an E-mail

ØEmail is much less formal than a written letter. Emails are usually short and concise.

ØIt you are writing to someone you don’t know, a simple “Hello” is adequate. Using a salutation such as “Dear Mr. Smith” is too formal.

ØWhen writing to someone you knows well, feel free to write as if you are speaking to the person.

ØUse abbreviated verb forms (He’s, we’re, He’d, etc.)

ØInclude a telephone number to the signature of the email. This will give the recipient the chance to telephone if necessary.

ØIt is not necessary to include your email address as the recipient can just reply to the email.

ØWhen replying eliminate all the information that is not necessary. Only leave the sections of text are related to your reply. This will save your reader time when reading your email.

1.The good, bad E-mail messages

Nowadays electronic mail has become the unexciting and mundane electronic communication medium that we love to hate. It wasn’t always that way. The hate is fairly recent emotion. Email has been with us in one form or another since the earliest days of computer networks and bulletin board services. Since the 1970’s email has evolved into communication tool of choice for information technology academics and professionals. Often emails are rambling and unorganized, forcing the reader to wade through blocks of totally useless text. When it comes to written communication, less is more. Having hundreds of emails in your Inbox is not common. But it’s very uncommon to find people who successfully manage their Inbox.

The Good E-mail message

Some of the technical advantages of email:

Ø Email can be as fast as needed

Ø Email, like post and unlike other electronic communication. This enables sender and receiver to interact with their message autonomously and without distracting cross-talk.

Ø Email appears to be free, or at least cheap to the users.

The Bad E-mail message

Ø Email may lead to communication slavery.

Ø The convenience of email encourages abuse at the inter-personal level.

Ø Email extensions encourage irresponsible mass-mailing.

Do you agree with them all?

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