Important Points How to write an E-mail

ØEmail is much less formal than a written letter. Emails are usually short and concise.

ØIt you are writing to someone you don’t know, a simple “Hello” is adequate. Using a salutation such as “Dear Mr. Smith” is too formal.

ØWhen writing to someone you knows well, feel free to write as if you are speaking to the person.

ØUse abbreviated verb forms (He’s, we’re, He’d, etc.)

ØInclude a telephone number to the signature of the email. This will give the recipient the chance to telephone if necessary.

ØIt is not necessary to include your email address as the recipient can just reply to the email.

ØWhen replying eliminate all the information that is not necessary. Only leave the sections of text are related to your reply. This will save your reader time when reading your email.